Sign In to Gravira Casino and Pick Up Where You Left Off

Creating Your Gravira Casino Account in Minutes

Registering with us is the first step toward accessing our full library of 4,906 games, claiming a C$50 no deposit free chip on sign-up, and beginning your journey through our 20-tier loyalty program. The process is built to be straightforward: a short registration form, a confirmation step, and you are ready to play. This page walks through everything you need to know about creating an account, signing in, managing your credentials, and completing account verification so that deposits, play, and withdrawals all work without interruption.

Gravira Casino is operated by Horizonix Corp N.V. and licensed by the Curaçao Gaming Authority (licence number OGL/2024/1944/1124). We serve Canadian players aged 19 and over, and our account system is built around that market — CAD is our primary currency, Interac is our primary banking method, and our support team is available 24/7 in both English and French.

How to Register at Gravira Casino

Opening an account takes only a few minutes and requires no special software. Everything happens through your browser, whether you are on a desktop computer or a mobile device. There is no app to download — our platform runs fully in-browser on iOS and Android.

Here is what to expect when you create your account:

1. Click the registration button on the homepage to open the sign-up form.
2. Enter your email address and choose a secure password.
3. Provide your personal details: full legal name, date of birth, residential address, and phone number.
4. Confirm that you are 19 years of age or older and that you agree to our Terms and Conditions.
5. Submit the form and watch for a verification email in your inbox.
6. Click the confirmation link in that email to activate your account.

Once your account is active, the C$50 no deposit free chip is available — no deposit and no promo code required. This is credited on registration and carries a 35x wagering requirement before winnings can be withdrawn.

What Information You Need to Provide

The information collected at registration is standard across licensed online casinos. Your legal name and date of birth are used to confirm you meet the 19+ minimum age requirement for Canadian players. Your address helps us satisfy our Know Your Customer (KYC) obligations under our Curaçao regulatory framework. Your email address becomes your primary account identifier and the channel through which we send security notices, bonus updates, and account confirmations.

Use accurate information from the start. If the details you register with do not match the documents you later provide for KYC verification, your withdrawal requests may be delayed while we reconcile the discrepancy. Consistent information from registration onwards keeps your account running smoothly.

Choosing a Secure Password

Your password is your first line of defence. Use a combination of uppercase and lowercase letters, numbers, and symbols, and avoid reusing a password you already use on another service. We also offer two-factor authentication (2FA) in your account security settings — activating it adds a second verification step each time you sign in, which significantly reduces the risk of unauthorized access even if your password is ever compromised.

Signing In to Your Account

Once registered, returning to Gravira Casino is quick. Navigate to our site, click the sign-in button, and enter the email address and password you registered with. If you are on a personal device, most modern browsers will offer to save your credentials so future logins are even faster.

If You Forget Your Password

Forgot passwords are among the most common account issues, and we have a self-service recovery process so you are never locked out for long. On the login screen, select the option to reset your password. Enter the email address associated with your account, and we will send a password reset link. Follow the link, choose a new password, and sign in with your updated credentials. The reset link expires after a short window for security reasons, so use it promptly.

If you do not receive the reset email within a few minutes, check your spam or junk folder. If it is not there, contact our support team via 24/7 live chat or email — our agents can verify your identity and assist you in regaining access.

Signing In on Mobile

Our platform is fully responsive, so the sign-in experience on a smartphone or tablet is identical to desktop. Open Safari on iOS or Chrome on Android, visit our site, and tap the sign-in button. Your browser’s password manager or autofill feature works here just as it does on desktop. If you have 2FA enabled, you will receive your authentication prompt on mobile as well.

Account Verification (KYC) Explained

KYC — Know Your Customer — is a regulatory requirement for all licensed online casinos, including ours. It protects players against identity fraud and ensures compliance with anti-money-laundering (AML) standards. At Gravira Casino, KYC verification is required before your first withdrawal is processed. Starting the process early, rather than waiting until you want to withdraw, avoids unnecessary delays.

Documents We Accept

Standard KYC verification requires two categories of documents:

• Proof of identity: A government-issued photo ID such as a Canadian passport, driver’s licence, or provincial ID card. The document must be current and clearly legible.
• Proof of address: A recent utility bill, bank statement, or government letter showing your name and residential address as registered on your account. Most providers ask for a document dated within the last three months.

For larger transactions, or in circumstances flagged by our AML procedures, we may request additional documentation. This is standard practice across regulated casinos and is not a reflection on any individual account — it is part of maintaining a safe and compliant environment for all our players.

How to Submit Your Documents

Documents can be uploaded directly from your account dashboard. We accept scanned copies or clear photographs taken on a smartphone, provided the full document is visible, unobstructed, and readable. Partial images or files where the corners are cut off will require resubmission. Once submitted, our compliance team reviews documents as quickly as possible. KYC approval times vary but are typically processed before your first withdrawal needs to clear.

Why KYC Matters for Your Account

Beyond the regulatory requirement, completed KYC verification means your account is fully operational. Unverified accounts can still play and deposit, but withdrawal requests will be held pending verification. Completing KYC before you plan to withdraw puts you in control of your cashout timeline. It also triggers the formal record-linking that protects you: if there is ever a dispute or account access issue, verified identity documentation ensures the account is unambiguously tied to you.

Account Security Features at Gravira Casino

We use TLS/SSL encryption across the entire platform, which means all data transmitted between your device and our servers — including login credentials, payment details, and personal information — is encrypted in transit. This is the same technology used by online banks and is the standard for reputable gambling platforms.

Beyond encryption, the security tools available in your account settings include:

• Two-factor authentication (2FA) for login
• Session history so you can review recent account activity
• Password change functionality
• Responsible gaming tools including deposit limits, wagering limits, session time limits, reality checks, and self-exclusion

If you ever notice activity on your account that you do not recognize, contact us immediately via 24/7 live chat. Our agents can flag the account for review and guide you through securing it.

What You Can Do from Your Account Dashboard

Once signed in, your account dashboard is the central hub for everything beyond playing games. From here you can:

• Deposit and request withdrawals using Interac, Apple Pay, Visa, Mastercard, Klarna, or crypto
• Claim your active bonus offers, including each stage of the welcome bonus
• Track your progress through our 20-tier loyalty program
• Opt in to quests, missions, and tournaments
• Access and update your personal details and security settings
• Submit KYC documents
• Set responsible gaming limits or initiate self-exclusion
• Contact support via live chat or email

The dashboard is designed to surface the most relevant information — your current tier, active bonuses, and available promotions — so you can manage your account without navigating through multiple pages.

Loyalty Program Enrollment

Every new account is automatically enrolled in our 20-tier VIP loyalty program at sign-up. There is nothing additional to activate. As you play real-money games and complete missions and quests, you progress through tiers. Higher tiers unlock benefits including increased daily withdrawal limits (up to C$4,000/day), dedicated VIP account managers, phone support, and personalised bonus offers. The gamified structure — with missions and quests alongside straight wagering progress — means advancement is tied to how you play, not just how much.

Responsible Gaming and Account Controls

We are committed to making gambling a form of entertainment, not a source of stress or financial hardship. Canadian regulations and our own standards require that meaningful responsible gaming tools be accessible and easy to use. All of the following are available directly from your account settings:

• Deposit limits (daily, weekly, or monthly)
• Wagering limits
• Session time limits
• Reality checks (reminders that appear during play)
• Self-exclusion (temporary or permanent)

These tools are designed to give you control over your play. If you feel your gambling is no longer recreational, we encourage you to use them. Self-exclusion in particular is enforceable immediately upon activation — your account is restricted from login and from receiving promotional communications for the duration you choose.

All players must be 19 years of age or older. If you believe someone under that age has accessed this platform, contact us immediately.

Getting Support for Account Issues

Our support team is available 24 hours a day, 7 days a week. Initial contact is handled through an AI-assisted live chat that can resolve common account queries quickly. For more complex issues — password recovery, document verification questions, bonus disputes, or account restrictions — live agents are available within minutes during peak hours. Email support is also available with a typical turnaround of 12 to 24 hours. Both channels operate in English and French.

For players at higher VIP tiers, dedicated account managers provide a more direct line of support, including phone contact.

Your Gravira Casino account is your gateway to 4,906 games across online slots, live dealer tables, jackpot titles, and more, all backed by CAD-native banking and a loyalty program that rewards every session. Registering takes minutes, and the C$50 no deposit free chip means you can explore the platform before making your first deposit. If you have any questions along the way, our support team is ready to help around the clock — create your account today and start playing on your terms.