Terms & Conditions
Welcome to Gravira Casino (operated by Horizonix Corp N.V.). These Terms & Conditions govern your use of the website and services provided by Gravira Casino. By accessing or using the site, you agree to be bound by these terms. If you do not agree, please do not use the site.
Acceptance of Terms
By registering an account, depositing funds, or playing any game on Gravira Casino, you acknowledge that you have read, understood, and accept these Terms & Conditions, along with our Privacy Policy and Responsible Gaming policy. These terms may be updated from time to time; it is your responsibility to review them periodically.
Eligibility and Age Restriction
Gravira Casino is intended for individuals who are at least 19 years of age (the legal minimum age for gambling in Canada). By registering, you confirm that you are 19 or older and that you are not located in a restricted jurisdiction. You must not be a resident of any country where online gambling is prohibited by law. It is your responsibility to ensure compliance with local laws.
Account Registration
To use our services, you must create an account by providing accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account. Gravira Casino reserves the right to suspend or terminate your account if any information provided is false or misleading.
Deposits and Withdrawals
All financial transactions on Gravira Casino are processed in Canadian dollars (CAD) unless otherwise stated. The minimum deposit is C$20 (C$30 per deposit to qualify for welcome bonus stages). Deposits are instant for most methods, including Interac e-Transfer, Apple Pay, Visa, Mastercard, Klarna, and cryptocurrencies. Bank transfers may take 1–3 business days.
Withdrawals are processed after approval within 48 hours for most methods. Interac e-Transfer is recommended for fastest fiat payouts. Crypto withdrawals are typically processed within hours. Bank transfers may take 3–5 business days. The minimum withdrawal is C$20. Daily withdrawal limits start at C$4,000 and may increase for higher VIP tiers. Weekly and monthly limits also apply. No fees are charged by the casino for deposits or withdrawals. KYC verification is required before the first withdrawal and may be required for subsequent transactions.
| Payment Method | Deposit Time | Withdrawal Time | Minimum Amount |
|---|---|---|---|
| Interac e-Transfer | Instant | Within 48 hours | C$20 |
| Apple Pay | Instant | N/A | C$20 |
| Visa / Mastercard | Instant | Within 48 hours | C$20 |
| Klarna | Instant | N/A | C$20 |
| Bank Transfer | 1–3 business days | 3–5 business days | C$20 |
| Bitcoin (BTC) | Instant after confirmations | Within hours | C$20 |
| Ethereum (ETH) | Instant after confirmations | Within hours | C$20 |
Bonus Terms and Conditions
All bonuses, including the welcome package and free spins, are subject to specific terms. The following rules apply to all bonus offers unless otherwise stated:
- Wagering Requirements: The welcome package requires a 35x wagering requirement on the deposit plus bonus amount. Free spin winnings are subject to a 40x wagering requirement. The no-deposit free chip (C$50) is subject to 35x wagering.
- Maximum Bet: While a bonus is active, the maximum bet allowed is as per the specific bonus terms. Exceeding this limit may void the bonus and any winnings.
- Validity Period: Each bonus must be activated within 5 days of being credited. After activation, the wagering requirement must be completed within the specified timeframe (typically 10 days unless otherwise stated).
- Maximum Conversion: For the welcome package, the maximum amount that can be withdrawn from bonus winnings is approximately 10 times the bonus amount. Free spin winnings have a maximum conversion of approximately C$100.
- Eligibility: Bonuses are available to Canadian players only. Some payment methods may be excluded from bonus eligibility; check the specific bonus terms.
- No Promo Code Required: The welcome package does not require a promo code. Simply make a qualifying deposit of C$30 or more.
Game Rules and RNG
All games on Gravira Casino use a Random Number Generator (RNG) that is regularly audited by independent third parties to ensure fair and random outcomes. Game rules, including paytables, betting limits, and special features, are provided within each game. It is your responsibility to understand the rules before playing.
Responsible Gaming
Gravira Casino is committed to promoting responsible gambling. We provide tools to help you manage your play, including deposit limits, wagering limits, session time limits, reality checks, and self-exclusion. These tools can be accessed from your account settings. We also encourage you to set limits before you start playing. If you feel that gambling is causing you harm, we urge you to contact a support organization such as the Canadian Problem Gambling Helpline. For more information, please visit our Responsible Gaming page.
Prohibited Activities
The following activities are strictly prohibited on Gravira Casino:
- Creating multiple accounts (one account per player, per household, per IP address).
- Using automated software, bots, or any form of manipulation to gain an unfair advantage.
- Collusion, chip dumping, or any form of fraud.
- Money laundering or any illegal activity.
- Abuse of bonuses or promotional offers (e.g., bonus hunting).
- Any activity that violates these Terms & Conditions or applicable laws.
Gravira Casino reserves the right to investigate any suspicious activity and to suspend or close accounts, void bets, and confiscate funds if prohibited activity is detected.
Restricted Regions
Gravira Casino is not available in certain jurisdictions, including but not limited to the United States, the United Kingdom, France, Netherlands, and any country where online gambling is illegal. It is your responsibility to ensure you are not accessing the site from a restricted region.
Privacy and Data Protection
We collect, use, and protect your personal data in accordance with our Privacy Policy and applicable data protection laws. By using the site, you consent to the collection and processing of your data as described in that policy.
Account Suspension and Termination
We reserve the right to suspend or terminate your account at any time, with or without cause, including but not limited to violation of these Terms & Conditions, suspected fraud, or inactivity. In the event of termination, any remaining balance may be forfeited or returned at our discretion, subject to applicable law.
Limitation of Liability
Gravira Casino, its operators, affiliates, and service providers shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the site or services. This includes, but is not limited to, loss of profits, loss of data, or interruption of service. The maximum liability shall not exceed the total amount of deposits made by you in the six months preceding the claim.
Complaints and Dispute Resolution
If you have a complaint or dispute, please contact our customer support team via live chat or email. We aim to resolve all complaints within 48 hours. If a satisfactory resolution cannot be reached, you may escalate the matter to the Curacao Gaming Authority (license number: OGL/2024/1944/1124). Any disputes shall be governed by the laws of Curacao.
Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of Curacao. Any legal action arising from these terms shall be brought exclusively in the courts of Curacao.
Contact Information
For questions, support, or complaints, you can reach us 24/7 via live chat (available on the website) or by email. We aim to respond to emails within 12–24 hours. For urgent matters, live chat is recommended. Support is available in English and French.
Changes to These Terms
We may update these Terms & Conditions from time to time. Any changes will be posted on this page. Your continued use of the site after changes are posted constitutes your acceptance of the updated terms.
Additional Policies
Please also review our Privacy Policy and Responsible Gaming pages for further information on how we handle your data and promote safe play.
By using Gravira Casino, you confirm that you have read, understood, and agree to these Terms & Conditions. Play responsibly and within your limits.